Help Centre
We realise every vehicle is different, that's why we offer a selection of detail packages to suit most requirements.
If your vehicle is in need of some love, we suggest our EXTREME, PRE-SALE or DELUXE detail packages to thoroughly cover your vehicles initial requirements, insuring your vehicle is covered from engine bay to boot.
Once your vehicle is up to your standard, we suggest our PREMIUM or ULTIMATE packages to keep up with routine detailing maintenance.
Our staff do their best to answer any questions you may have over the phone or online, however we are a hands-on team and we have current booking deadlines to complete.
Most questions can be answered via our website.
If we are unable to answer our phones straight away please leave us a message and we will respond as soon as we can.
We operate from 8am till 5:30pm Monday to Friday (excluding public holidays) so please expect a reply within our business hours.
You can call us, message us on Facebook or send us an email.
Yes.
Simply choose the service(s) you want to add/remove and leave us a note at checkout.
All of the services we offer have individual prices, please contact us if you require an accurate quote.
We will only carry out the service(s) required by you unless requested otherwise.
In some cases for example a "Machine Polish" is part of a booked package but the vehicle requires a "Cut & Polish", we will not continue with the machine polish but rather suggest you re-book with us for a "Cut & Polish" as the required time for the service will change.
At request we can remove child seats from vehicles.
We do not remove child seats or boosters without request.
It is up to the owner to remove any child seats prior to our services being carried out.
We will work around child seats as best we can however we will not de-anchor them in any way.
We always suggest checking childrens car seats anchors prior to re-use.
We prefer to use our shampoo extraction method over steam cleaning.
We remove the contaminants rather than blow them into the foams and underlay.
Traditional shampoo extraction does not allow unwanted moisture to get into electrical components or metal seat frames unlike modern steam cleaning which can cause all kinds of problems.
Our industrial vacuum systems are able to remove most dirt, sand, pet hair, stones etc.
Our shampoo extraction systems are able to remove most stains, liquids, oils etc.
Some contaminants may not be able to be extracted from fabrics such as chewing gum, blu tac etc.
Roof linings can be difficult. We are unable to use our extraction machines on roof linings due to potential damage to the glue/foam backing manufacturers use.
We can remove most marks by hand if safe to do so.
When you book online with us you will see our calendar availability in real-time.
The booking calendar will show a blue dot on the available days of the month selected.
If the blue dot is not visible it means that there are no available time slots for that calendar month and you will need to select the following month to view current availability.